Don't Shoot the Messenger? No, Don't Be the Messenger
Nobody revels in the prospect of having difficult conversations. Confronting a friend or family member about a rude comment feels deeply uncomfortable. Disagreements with an ex-spouse can feel excruciating. Telling an employee they are falling short feels awkward. Because of all of this discomfort, we’ve become excellent at avoiding uncomfortable conversations with family and friends. How? We use messengers to pass on difficult, awkward, and painful messages.
